Terms of Purchase

Last Updated: September 2, 2026

At Lemorvazi, we strive to make shopping for our thoughtfully selected range of home, lifestyle, décor, accessories, and everyday products straightforward, reliable, and secure. These Terms of Purchase explain the conditions governing orders, payments, pricing, shipping, cancellations, and other transactions completed through our website.

By placing an order with Lemorvazi, you confirm that you have reviewed and agreed to these Terms of Purchase, along with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

1. Currency

All purchases completed through Lemorvazi are processed in United States Dollars (USD).

Unless another currency is specifically stated, all prices displayed on our website, during checkout, and in order confirmation communications are presented in USD.

If your selected payment method or bank account uses a different currency, your bank or payment provider may apply exchange rates, conversion charges, international transaction fees, or similar costs. Lemorvazi does not determine and is not responsible for fees imposed by banks, card issuers, PayPal, or other payment providers.

2. Accepted Payment Methods

We make several convenient and secure payment options available to customers.

Depending on availability at checkout, accepted payment methods may include:

• PayPal

• Major credit cards

• Major debit cards

• Apple Pay

• Google Pay

• Other payment options shown at checkout

The payment methods available to you may vary according to your location, device, or the services supported by the applicable payment provider.

All transactions remain subject to authorization and approval by the relevant payment provider.

3. Pricing

We make reasonable efforts to ensure that prices displayed on our website remain accurate and up to date.

Prices may be revised at any time without prior notice. However, once an order has been successfully submitted and accepted, the amount shown in the corresponding order confirmation will apply to that purchase.

Promotional pricing, discount codes, coupons, and special offers may be governed by separate conditions and may not be combined unless we expressly state otherwise.

4. Taxes, Duties & Additional Charges

Where required by applicable law, taxes may be calculated during checkout based on the delivery destination of your order.

International shipments may also be subject to customs duties, import taxes, brokerage fees, handling charges, or other costs imposed by authorities in the destination country or region.

Unless we specifically state otherwise at checkout, these additional charges are the responsibility of the customer.

5. Order Placement

By submitting an order, you confirm that:

• All information you provide is accurate and complete

• You are authorized to use the payment method selected

• Your billing and shipping details are correct

• You agree to pay the full purchase amount displayed at checkout

After your order has been submitted, we may send an order confirmation to the email address provided during checkout.

Receipt of an order confirmation does not necessarily mean that the order has been finally accepted or that the products have already been shipped.

6. Order Acceptance

Lemorvazi may reasonably accept, refuse, restrict, or cancel an order when circumstances require such action.

Examples of situations in which this may occur include:

• A product becomes unavailable or is out of stock

• Pricing or product information has been displayed incorrectly

• Payment authorization cannot be completed

• Fraudulent or unauthorized activity is suspected

• Customer or shipping details are inaccurate

• An order does not comply with our applicable policies

If an order is cancelled after payment has already been successfully processed, the applicable amount will be refunded to the original payment method.

7. Payment Authorization

Your chosen payment method may be charged or temporarily authorized when your order is submitted.

If payment authorization fails, the transaction is declined, payment is reversed, or the transaction cannot otherwise be completed, we may be unable to continue processing the order.

Lemorvazi is not responsible for processing delays caused by banks, financial institutions, payment providers, or inaccurate payment information submitted by the customer.

8. Product Recommendations & Responsible Use

Certain products available through Lemorvazi may include specific recommendations, intended-use guidance, or suitability information.

Before purchasing or using a product, customers should carefully review the applicable product descriptions, instructions, warnings, safety information, usage guidance, and any additional information supplied with the item.

Certain products may contain small components or may require appropriate supervision or additional care during use.

Customers are responsible for determining whether a particular product is appropriate for the intended user, purpose, circumstances, and environment in which it will be used.

9. Product Safety

Customers should carefully review and follow all instructions, safety information, precautions, and warnings supplied with the products they purchase.

Every product should only be used for its intended purpose and according to the recommended method of use.

If a product indicates that supervision is required, or where responsible supervision would reasonably be appropriate, the product should only be used under suitable adult supervision.

10. Order Changes & Cancellations

We aim to begin preparing orders as soon as reasonably possible after they are received.

If you need to request an order modification or cancellation, please contact us at:

support@lemorvazi.com

We recommend contacting us as soon as possible after submitting your order.

Because fulfillment may begin shortly after an order is received, we cannot guarantee that a modification or cancellation request can be completed once processing has started.

If an order has already shipped, it will generally no longer be eligible for cancellation. In this situation, you may need to return the product after delivery in accordance with our Return & Refund Policy.

11. Shipping

Orders are shipped according to the conditions stated in our Shipping Policy.

Processing and delivery periods may vary depending on product availability, destination, carrier operations, customs procedures, and other circumstances outside our reasonable control.

Any delivery or shipping timeframe we provide is an estimate only and should not be considered a guaranteed arrival date.

12. Order Tracking

Once tracking information becomes available for your shipment, it will generally be sent to the email address associated with your order.

After a shipping label has been created, the carrier may require additional time before tracking updates or shipment movement appear in its tracking system.

13. Returns & Refunds

Eligible purchases are covered by our 30-day return policy.

All returns must comply with the procedures, requirements, and conditions outlined in our Return & Refund Policy.

After an approved returned item has been received and inspected, any eligible refund will generally be issued to the payment method originally used for the purchase.

Banks, card issuers, and other payment providers may require additional time before the completed refund appears in the customer’s account.

14. Optional Checkout Services

Lemorvazi may provide optional checkout services such as Shipping Protection or Tipping.

These options are entirely voluntary and are not required to place or complete an order.

They will only be added to a purchase when the customer actively chooses to select them during checkout.

Additional information is available in our Shipping Protection & Tipping Policy.

15. Product Availability

All products displayed on our website are offered subject to availability.

We may adjust inventory levels, discontinue individual products, or otherwise change product availability at any time without prior notice.

If an item becomes unavailable after an order has been submitted, we may contact you regarding available alternatives or issue a refund for the unavailable product.

16. Product Information

We take reasonable steps to accurately present product photographs, descriptions, dimensions, specifications, colors, sizes, usage recommendations, and other relevant product information.

However, minor differences may occur because of lighting, photography conditions, screen or device settings, manufacturing changes, or similar circumstances.

Small variations that do not materially affect a product’s intended function or normal use may not be considered defects.

17. Fraud Prevention

To help protect both our customers and our business, we may review transactions that show indications of possible fraud, unauthorized activity, or other suspicious conduct.

We may request additional information or verification before approving an order for fulfillment.

If an order cannot be reasonably verified, processing may be delayed or the transaction may be cancelled.

18. Chargebacks & Payment Disputes

If you experience an issue involving a purchase, we encourage you to contact our customer support team first at:

support@lemorvazi.com

We will make reasonable efforts to resolve legitimate concerns involving orders, transactions, shipping, payments, or refunds directly with you.

Submitting a chargeback while a refund request or customer service case is already being reviewed may result in additional processing delays.

Nothing in this section is intended to limit or reduce any consumer rights available under applicable law or through the customer’s payment provider.

19. Limitation of Purchase

Unless expressly stated otherwise, products purchased through Lemorvazi are primarily intended for personal or household use.

We may restrict or cancel quantities where we reasonably believe products are being purchased for unauthorized resale, commercial redistribution, fraudulent activity, or another improper purpose.

20. Changes to These Terms

We may update these Terms of Purchase periodically to reflect changes in our operations, payment methods, policies, services, or applicable legal requirements.

The most current version will be published on our website together with the latest update date.

21. Contact Us

If you have questions about an order, payment, purchase, or these Terms of Purchase, please contact us using the information below:

Email: support@lemorvazi.com
Phone: (360) 669-4501
Website: https://lemorvazi.com
Company: Aurezzi Hong Kong Limited
Address: 8/F., CHINA HONG KONG TOWER, 8-12 HENNESSY ROAD, WAN CHAI, HONG KONG